About Us
A Journey of Over 40 Years
MAUSER was not created to be just another electronics store:
It was born to be useful. To solve. To connect the technical world to the real needs of everyday life. To stand by those who design, create, and build. Every day.
History
A Meeting of Passion and Technology
Our story began in the 1980s, driven by curiosity, the desire to create, and a genuine passion for technology.
It all started in a small shop in Portela, Lisbon. The space was small, but the desire to innovate was immense. It was there that the spirit which still guides us today was born – to practice, learn, and help.
Over time, we grew alongside a new generation of electronics enthusiasts.
When the satellite TV boom emerged, we adapted and became MAUSER TV, a symbol of our dynamism and forward-thinking vision.
We expanded our offerings, bringing components, tools, and solutions to professionals, students, and enthusiasts across the country.
In 2002, with the creation of Robert Mauser, Lda., we began a new phase of growth and structuring, without ever losing our closeness and commitment to quality.
Today, we continue to evolve with the same purpose as always: to inspire, facilitate, and connect people through technology.
With seven physical stores and an online store offering over 50,000 products, we continue to build the future, faithful to the maker spirit that has accompanied us since day one.
Mission
Transform Today, Inspire Tomorrow
We work with the purpose of making the world of ELECTRONICS accessible to EVERYONE.
We want to be catalysts of CREATIVITY, drive technological PROGRESS, and be an incentive for all audiences, of all generations, to explore the potential of electronics, to optimize people’s lives and promote progress across various fields.
Vision
To be the Brand that Redefines the Game
To be UNIQUE for the quality of our customer support, committed to the spirit of help and knowledge sharing that define the MAKER culture.
We aim to achieve deliveries in less than 24H and ensure a high availability of product offerings in stock, so that our customers can promptly find what they need.
In the short term, we want to make MAUSER a top-of-mind brand in the sector, continuing with the strategy of growing the online business and expanding the network of physical stores, with the goal of strengthening the connection and proximity with our customers.
Values
6 Fundamental Pillars
Trust & Honesty
We are guided by principles of integrity, trust, and honesty in all our interactions with customers, partners, and employees, forming the solid foundation upon which we build lasting and successful relationships.
Sharing
We believe that knowledge and experience should be shared, strengthening the community and promoting collective growth.
PROFESSIONAL Growth
We strive to foster an inclusive and welcoming environment among our employees, where we value their ideas and respect each individual’s differences.
Ethics
We operate with absolute transparency and ethics in all our business practices, ensuring that each interaction is conducted with integrity and respect for the highest moral and commercial standards.
Guarantee
We maintain a strong commitment to the guarantee of our products and the quality of our services, offering quick and efficient solutions in all interactions, to ensure maximum confidence in the purchasing process and the complete satisfaction of our customers.
Innovation
We constantly seek new ways to improve and optimize our services and processes, promoting creativity, continuous learning, and adaptability, to ensure relevant and impactful solutions for everyone.